Workflow and data orchestration across the systems you already run.
WRA maps how work, data and ownership actually move, then orchestrates them, with Applied AI where it's justified.
Infrastructure follows the operation: your existing stack first, customer-controlled or managed cloud deployment when the work calls for it.
20+ years accountable for technology inside operating businesses. Nearly a decade inside specialty pharmacy.
Based in South Florida · Serving organizations across the U.S. · Vendor-neutral
No commitment · Remote & On-Site
Most operational friction doesn't show up as one big problem — it shows up as five small ones, repeated every day.
Your CRM, ops tools, and communication platforms don't talk to each other — so someone on your team has to.
Staff hours go to data entry, status updates, and re-keying information that already exists somewhere else.
Reporting means pulling numbers from five places and reconciling them by hand before anyone can trust them.
One person, one spreadsheet, or one manual approval step ends up controlling the pace of the whole operation.
Pilots and prompts don't hold up in production without the systems, monitoring, and data pipeline behind them.
Every operational problem above maps to one part of how WRA builds the fix.
Remove the manual, repetitive work eating your team's time.
Unify the systems that don't talk to each other today.
Turn fragmented data into decisions with AI agents and BI that actually ship.
Run, monitor, and secure all of it — on your terms.
From workflow and data orchestration to Applied AI where it's justified — built around the systems you already run.
End-to-end automation of repetitive business workflows — intake, routing, enrichment, and delivery. Platform-agnostic, built around your existing stack.
Custom AI agents that retrieve, summarize, and act on your business data. RAG systems, document intelligence, and autonomous task execution.
Cloud data foundations, automated pipelines, and real-time reporting that unify your operations. Leadership gets visibility without manual prep.
Connect the CRM, ops tools, and platforms that don't talk to each other today — lead capture, enrichment, and CRM hygiene included.
Deep experience in the vertical where WRA differentiates most — with the same operational discipline applied wherever your business runs.
A decade leading IT, EHR, data pipelines, and revenue operations across specialty pharmacies shapes how WRA approaches healthcare automation — built around the workflows that actually determine patient outcomes.
Built for environments where security, access controls, auditability, and data ownership are operational requirements — deployment architecture is scoped to what each engagement actually needs.
Most engagements run on the infrastructure you already have. WRA can also provide the operational infrastructure that runs, monitors, secures, and maintains it — on infrastructure you control, when you need it.
Customer-controlled local automation infrastructure. Runs 24/7 on hardware you control — configured, monitored, and supported by WRA.
Discuss Your Deployment →Customer-controlled cloud automation infrastructure on GCP, AWS, or Azure — built, monitored, and handed off fully documented.
Discuss Your Deployment →These are internal systems WRA built and runs for its own operations — live in production today, using the same approach we bring to client work.
End-to-end content pipeline that pulls from a content calendar, drafts copy with Claude, schedules posts via Meta API, and reports weekly — all without human touch.
Voice or text message to Telegram triggers a pipeline that extracts context, enriches with Claude, and creates a fully-formed ClickUp task with priority, assignee, and due date.
Consolidated operational data from three separate brand accounts into a single Supabase schema with automated ETL pipelines, enabling cross-brand reporting from one dashboard.
Client and nonprofit implementations are available to discuss directly — reach out and we'll walk through outcomes relevant to your industry.
A structured, repeatable process — no guesswork, no surprise scope creep.
Free discovery call. We talk through one workflow, where it stalls and who owns it, and decide together whether an Operational Systems Assessment is the right next step.
We scope the system architecture — tools, integrations, data flow — with no vendor bias.
We configure, test, and deploy your automation system. You see it working before we hand it off.
We monitor, tune, and improve the system over time. No set-it-and-forget-it.
More than two decades inside operating businesses — CIBA Vision (a Novartis company), Nutranext and nearly a decade leading IT in specialty pharmacy — not a startup learning on your dime.
We recommend what fits your stack, not what earns a referral fee. No forced platform migrations.
We don't stop at designing the workflow. We can also run, monitor, and secure the infrastructure behind it.
Every engagement is architected directly by the founder — not scoped by sales and handed off to a rotating team.
Run it on your existing infrastructure, WRA Edge, WRA Nimbus, or your own cloud — your call, your data.
Straight answers about what we do, who we work with, and how to get started.
Wiles Ridge Automations designs, deploys, and manages AI automation, workflow orchestration, data systems, and the infrastructure that runs them. We connect existing business applications, automate manual processes, build AI agents and RAG systems, and create operational data layers for small and mid-sized organizations.
WRA is headquartered in Coral Springs, Florida and serves organizations across the United States. Most consulting, engineering, deployment, and support can be delivered remotely, with on-site engagements available when required.
WRA works with operationally complex small and mid-sized organizations, with particular experience in specialty healthcare and service operations. Our architecture is vendor-neutral and designed around each organization's existing systems and requirements.
Usually not. WRA's first objective is to connect and improve the systems you already use. New platforms are recommended only when an existing tool cannot meet the operational requirement.
Not necessarily. WRA can deploy into existing infrastructure, customer-owned cloud environments, WRA Nimbus cloud architecture, or WRA Edge local infrastructure depending on workload, security, availability, and data-control requirements.